Frequently Asked Questions
Everything you need to know about your next match-winning purchase.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your Tennis-Point account.
What is your return policy for tennis rackets?
You can return unused rackets in their original packaging within 30 days. Please note that rackets cannot be returned if the plastic wrap on the handle has been removed or if the frame shows signs of use.
Do you offer professional stringing services?
Yes, we offer a professional stringing service. You can select your preferred string and tension while purchasing a new racket, and our experts will prepare it for you before shipping.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for a tournament sooner.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
Can I return shoes if they don't fit?
Absolutely. Tennis shoes can be returned as long as they have only been tried on indoors and are in pristine condition with the original box.